Corporate

History

Establishment of Soyak Construction by Yilmaz Soyak

First construction project -Tuzla Infantry School's Dormitory and Officer Lodging

First Housing Project - Bahar Housing Complex (283 residences)

First overseas housing project - Bingazi / Libya (348 residences)

First quality and modern living project - Soyak Goztepe (1536 residences)

Work flow tables were prepared upon carrying out the first studies for the adaptation of Process Management

Duty descriptions and organization structure were drawn up upon carrying out the first studies for Human Resources Management

Soyak Yenisehir Project was commenced

With the target of founder Yilmaz Soyak concerning to the "Establishment of Projects with 10.000 residences" under the corporate strategy, "Production Oriented" strategy was changed to "Customer Oriented" strategy,
ISO 9001:2000 Quality Management System and Occupational Health and Safety Infrastructure studies were started,
Responsibility fields of the Vice-General Director of Customer Services Department and the Vice-General Director of Marketing Department were expanded,
Studies on the formation of After Sales Customer Services and Housing Complex Management were started

Total Quality Management was adopted as a management approach
Vertical organizational structure was put into use
First systematical studies were performed in the field of Strategy Management, company's vision, mission and merits were determined, with the first search conference, corporate targets was degraded to the level of individual targets and these were started to be observed in written
Systems related to the sub-functions of Human Resources Management were put into use
New approaches for the Process Management were adopted (main processes, determination of auxiliary and key processes and formation in this direction, designation of work flow belonging to the production process, up-dating the procedures and duty descriptions)
"Duty Teams" were started their works as the first improvement project teams
Proposal - Award Assessments Systems were installed
Customer call center was established

ISO 9001:2000 Quality Management Certificate, which is the first Quality Management System Certificate, was obtained from the Bureau Veritas with zero error
"Employee Satisfaction Survey", "Customer Satisfaction Survey" and "Marketing Researches" were put into implementation

The Company participated into the National Quality Event and the first Self-Assessment study was performed
Corporate Communication Team was formed
Soyak Olympiakent project was commenced
First online selling was realized
CRM integration project was put into practice, first Markametre and Institutional Recognition researches were performed with a professional collaboration partner
The Leader Improvement Program was initiated upon attaching importance to the approaches of leadership, which is among the merits of Soyak
The Ability Pool Program was started for the purpose of determination and improvement of talented people among the employees
Soyak Technical Specifications was created together with our accreditation institution Bureau Veritas

Upon obtaining the certificates of ISO 14001 Environment Management System and OHSAS 18001 Occupational Health and Safety Management System, the Integrated Management System was adopted
Human Resources and Management Systems functions were given under the responsibility of newly established "Human Resources Department Vice-General Director"
Supplier / Contractor Improvement - Certification / Documentation project was put into practice
Projects called "Supplier Satisfaction" and "Living Quality in Camps" were commenced
1st Stage of Soyak Mavisehir project was commenced
Soyak logo was renewed under the frame of institutional identity studies
First studies on the crisis management were performed and risk factors were determined
Soyak was recorded into Turkey's "Super Brands Catalogue" by the Superbrands
Soyak appeared in every comparison projects organized by Kalder
Social responsibility projects were put into practice (school, health center, cultural center, public area constructions)
First sponsorship in sport; "Soyak Team" was established with five individual athletes
Intranet was comprehensively brought into the use of all employees with SPPS

Being the first and the only organization who applied to the National Quality Award process organized by Tusiad - Kalder from the housing and real estate sector, Soyak became one of the finalists in the first year
Competencies of employees were reevaluated from the point of Soyak's merits and put into practice
Applications such as Strategy Management, Performance Management System was started to be implemented in electronic environments
Chairmanship of GYODER Board was started to be represented under Soyak General Director office
Membership of Athleticism Federation Board was started to be represented under Soyak Vice-General Director office

Tusiad - Kalder National Quality Achievement Award was acquired under the category of "Large Scale Organizations"
Soyak Evraka project was commenced
2nd stage of Soyak Mavisehir project was commenced
The project called "Save A Drop For The Future" was initiated in order to raise the awareness of public in terms of environmental effects
It appeared in the 195th row of general rating system of ISO 500 organizations and also obtained the 2nd raw among organizations having most escalated turnover
We gave assistance to our suppliers for having them participated into the National Quality Event of Kalder and thus ensured their institutional improvement
Vice-Chairmanship of Izmir Kalder Board was represented under Soyak Vice-General Director office